New washing machine jumps during spin cycle

It often happens that a new washing machine jumps during the spin cycle. Buyers think that they have received a defective model and want to return the equipment to the store. The reason for this behavior of the “home assistant” can be either a banal user error or a manufacturing defect. Let's figure out what to do if the washing machine shakes a lot.

Why does the problem occur during the spin phase?

Typically, an automatic machine makes noise precisely at the spinning stage. The washing machine drum spins up to maximum speed (1000-1600 per minute, depending on the SMA model). This is much higher than the speed during the main wash. That is why shaking begins just when the laundry is being spun.

Often the reason that a working washing machine “jumps” is due to an imbalance. Things in the drum clump together, and the load is felt in one part of the tank. Because of this, the automatic machine shakes violently during the spin phase.

To prevent the drum from becoming unbalanced, distribute the laundry evenly inside the machine, and when washing a large item, add several small items to the machine.

For example, you need to wash a blanket. If he is alone in the machine, then imbalance cannot be avoided. To balance the drum, be sure to load a couple of small items into the washer. Then strong shaking during the spin cycle can be prevented.

Also, do not use laundry bags unless absolutely necessary. They create a point load on the drum and provoke its imbalance. But why does the machine “jump” even when spinning ordinary things? Let's look at the possible reasons.

The tank remained fixed

The biggest user error is starting the washing machine with transport bolts. Many, experiencing a great desire to quickly put the washing machine into operation, completely forget about the need to remove the fasteners securing the tank. In this case, the machine will begin to hum and jump both during the washing phase and during the spin cycle.

This is a very dangerous situation. If the machine operates with the bolts not removed for a long time, it will fail. Bearings and other internal elements of the SMA may be damaged. Such a breakdown will be considered non-warranty, and returning a non-working device to the store will not be possible. Repairs will have to be done at your own expense.

Transport screws are found in any washing machine. They secure the moving parts of the SMA, preventing them from becoming loose during transportation. Before putting the automatic machine into operation, the transport bolts must be removed.

The fasteners are removed using a wrench or pliers. It is better to save the transport bolts; they may be needed if the washing machine needs to be transported to another place.

The body of the machine is not placed level

Another common reason for severe shaking of the machine during spinning is incorrect installation of the new SMA. It is important to align the washer body strictly horizontally. In practice, it happens that the device is taken out of the package and simply put in place, without even adjusting the legs.

Adjust the position of the SMA body using a building level.

Place the new machine in place and place a building level on it. Next, adjust the position of the body by tightening the legs of the washer with a wrench. The device must be level and horizontal.

Shaking may also be caused by poor flooring under the machine.The floor where the washing machine is installed must be hard and level. Ideally - concrete.

None of this helped

If the issue is not an imbalance or installation errors, it is better to call a service center technician. The new machine is under warranty, so the manufacturer is obliged to perform free diagnostics and identify the reason for the incorrect operation of the device. The possibility of a manufacturing defect should not be ruled out; it may be due to broken bearings.

In any case, do not try to repair a new machine yourself. After a failed home repair, you will lose your warranty. Therefore, be sure to call a service center specialist.

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