Error E20 in Kandy washing machine

Each error that appears on the display of a washing machine or is displayed using an indication is accompanied by certain “symptoms”. For example, before displaying a notification with code E20, owners most often discover that the device does not draw or drain water, or both of these processes begin to occur simultaneously. In some models, the error “E20” is displayed, in others it looks like “Err20” or “Error20”. Let's look at the reasons why the Candy washing machine gives error E20, and let's try to figure out what to do.

The machine does not have a display

If there is no screen, Candy devices do not display a fault code, but signal the problem by flashing LED lights. The number of times the LED blinks in a row is the serial number of the error. There is then a long pause, after which the indicators flash again.

In some models, different light bulbs flash. For example, in Grand series devices, the machine displays error E20 with the “Intensive Wash” mode LED and the very first left light element in the wash time calculation display (in most cases, this value is “90”).

Models of the Smart line are signaled by the “Intensive wash” indicator and the upper LED of the time indicator. More often it is “90” or “Start”. In Holiday and Aquamatic models, the “Cold Water” mode light blinks. The no-heat wash indicator is indicated by a snowflake.

The meaning of the code and its manifestation

Error E20 in the Kandy technique indicates incorrect operation of the water sensor (pressostat). Most often, it gives incorrect commands about the volume of liquid in the tank. Sometimes this code appears when the drain system is clogged.In some cases, problems can be fixed by the owner without the involvement of a professional repairman.

1. Drain filter clogged. You need to unscrew it and remove the accumulated debris, then rinse it under the tap. With the procedure you can Please refer to the instructions for the specific device. If you don’t have a manual at hand, general recommendations can be found on the Internet.
2. Sewer blockage. It is necessary to detach the drain hose from the sewer hole, then lower its end into the toilet, sink or bathtub. Then you should start the wash cycle. After the machine has filled with water, you should turn on the drain mode. If the water flows out in full, and error E20 disappears on the screen, it means that the problem was a clogged sewer.
3. The drain hose is kinked or pinched. You need to examine it carefully. If there are bends or it is squeezed, it is worth freeing the part.
4. Control module malfunction. Sometimes the equipment simply “freezes” and displays an error incorrectly. In this case, it is recommended to stop the machine and wait about 15 minutes. The control module will reboot and start working normally.

Important! Do not disassemble the machine without reading the instructions. Otherwise, you can break serviceable components and pay dearly for repairs.

All of the problems listed above are not serious and can be fixed on your own. If after all the manipulations the error cannot be reset, most likely the problem is due to a breakdown. In this case, you cannot do without a specialist who will help correct the situation.

Frequent breakdowns with error E20

Since Candy devices are very popular, specialists often repair them.Breakdowns are often associated with the drain system, namely with its blockage. The hole becomes clogged with clothing fluff, dust, small debris, and residues of detergents. All this gradually accumulates and forms a “plug”, which prevents the water from draining, and the machine displays error E20.

The technician must find the area of ​​the blockage. When this place is discovered, it is enough to clean the drain. The blockage can be localized in the pipe, hose, pump and other structural elements.

If the equipment notifies of a breakdown immediately after the start of the washing cycle in any of the selected modes, and water is not collected or drained, this may indicate a failure of the pressure switch. The control unit receives erroneous information and pauses the operation of the machine, signaling with code E20. Probably the reason lies in the clogging of the pressure switch tube, its movement, loss of integrity, or failure of the water level sensor itself. The pressure switch may need to be repaired or completely replaced.

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