UE error in Samsung washing machine

error on washing machine UEIf your Samsung washing machine suddenly stops working, the error code on its display will tell you what happened. Having understood the cause of the breakdown, you can try to solve the problem yourself, and if it is something serious, then call a specialist. In this article we will tell you what to do when a UE error appears on a Samsung washing machine.

Decoding the error ue

The UE error occurs when when there is an imbalance in the washing machine drum. This happens when the machine is unevenly loaded with laundry. Most often, this error occurs during spinning. This can happen in the third or seventh minute.

Before you see the error code, the drum rotates at the lowest speed for several minutes, trying to distribute the crumpled laundry. The time on the display stops, and only after several attempts to start the spin does the machine display the error ue.

On older models of Samsung washing machines, this error is indicated by code E4; on new models, code UB occurs.

Finding the cause of the ue error

Let's figure out why the laundry could be unbalanced in the drum and the error code ue appears. The reasons may be different, we will list them.

  • There is too little laundry in the drum. One or two light items or one heavy (bulky) item with several very light items will not be able to be distributed evenly in the drum. This will only stress part of the surface of the drum.
  • The drum is filled with items made from different fabrics. Such products have different weights when wet, which can affect the load on the drum during spinning.
  • The drum is loaded with bed linen and small items.In this case, small items can get caught in the duvet cover and bunch up, twisting and creating an imbalance.
  • The optimal volume of items for washing has been exceeded, which has put a strain on the machine drum, making it difficult to spin.

All this can be prevented if you adhere to the following rules and tips.

  1. For one wash cycle it is necessary to put in the drum at least 3-4 medium-sized items.
  2. When the drum load is minimal, it is best to refuse spinning or spin things at very low speeds.
  3. Before washing, you need to sort your laundry not only by fabric color, but also by type. This will not only prevent things from being misdistributed, but will also extend their lifespan.
  4. When spinning bed linen, the optimal number of drum revolutions is 800.
  5. The maximum weight of loaded laundry for one wash is not determined by the maximum permitted weight indicated on the machine, but is determined from the table in the instructions. For different washing modes, the weight of the laundry may be different.

Error elimination algorithm

When the washing machine displays the UE error, you need to open the hatch door and straighten the laundry in the drum. Typically the door opens 5 or 7 minutes after the code appears on the display.

If the door still does not open, follow these steps:

  1. press the On/Off button;
  2. pull out the plug from the socket;
  3. wait, after a while the door will unlock and open;
  4. unwind and evenly distribute things in the drum;
  5. restart the spin mode.

error on washing machine UEIf the door does not unlock, this means that there is water left in the drum that needs to be drained. Emergency draining is carried out as follows:

  • First you need to turn off the power to the machine;
  • then open the filter cover, which is located at the bottom of the washing machine;
  • prepare a bucket or basin for drained water;
  • remove the drain hose;
  • lower the hose into the bucket and carefully pull out the plug;
  • wait for the water to drain;
  • close the hose with a plug and return it to its place.

After eliminating the ue error on the Samsung washing machine, you can start the test mode. You must select the “Rinse and Spin” program and run it without laundry in the drum. Wait for the cycle to complete. If during operation the machine again displays the ue error, this indicates an internal breakdown of the machine, which only a specialist can determine.

If even after draining the water the door does not unlock, then there are more serious reasons for the machine’s breakdown. More details about them are described in the article. The washing machine door does not open.

So, eliminating the laundry imbalance error in a Samsung washing machine is not at all difficult. We hope everything works out for you.

   

1 reader comment

  1. Gravatar Sergey Sergey:

    Hello, great site! Thank you very much for the information. Samsung UE imbalance machine (Jacket)

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